Question 1

How does Pigona translate Discord messages?

Accepted Answer

Pigona uses a Smart Context Engine that understands conversation history, tone, and slang. Server admins can enable Autonomous Translation for whole channels, Reactive Translation on demand, or Relay Channels that bridge languages between rooms. Threads and forum posts are fully supported.

Question 2

How many languages does Pigona support?

Accepted Answer

Pigona supports over 100 languages for real-time translation across Discord channels, threads, and forum posts.

Question 3

What exactly is a Translation Credit?

Accepted Answer

A Translation Credit is the fundamental unit used to measure translation volume. 1 Credit is roughly equivalent to a standard Discord message (up to ~400 characters). You only pay for the translation output, never for system instructions or context.

Question 4

Is there a free tier?

Accepted Answer

Yes. Pigona offers a free tier with daily Translation Credits so communities can try context-aware AI translation at no cost before upgrading to paid plans.

Question 5

Is my payment information safe?

Accepted Answer

Yes. Pigona partners with Dodopayments to handle all transactions. Your card details never touch our servers, and Pigona is fully GDPR compliant with encrypted pathways for all data.

Question 6

Can I get a refund?

Accepted Answer

Pigona offers a 14-day Right of Withdrawal for customers in the EU and UK. Customers elsewhere can contact support for refund requests on a case-by-case basis.

Pigona - AI Translation for Discord

What is Pigona?

How Pigona translates Discord messages

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